Our process - DIAMOND
"To ensure a successful IT implementation, you must be detail-oriented and comprehensive. Our DIAMOND process gives our consultants the tools to do the job right, from scope and business case to training, support, and beyond." -- Michael Gaardboe, founder of Columbus IT and original architect of DIAMOND.
Once we have designed and built a robust solution for your organization, we will work closely with you to bring it in-house and prepare it for deployment.
Any new business technology has the possibility of disruption both in terms of existing business processes, corporate culture, and end-user training. Columbus IT has the experience and expertise to minimize and eliminate these risks. The DIAMOND methodology provides built-in fail-safes to make sure that your organization is ready and willing to work with the new system as soon as it's ready to be deployed.
First, we convert your financial, enterprise, and customer data as required to work with the new system. Data scrubbing, quality assurance, and thorough testing ensure an error-free foundation for your new way of doing business.
Second, the software, which has been designed to meet your exact requirements, is tested and tested again to make sure it's operating flawlessly.
Third, your users and power users are trained on the aspects of the new system they need to be familiar with. Not only does this increase their productivity, but you'll find that involving your employees as early as possible in learning the new system produces buy-in.
Once the implementation has been tested, documented, and taught to your employees, Columbus IT is ready to help you take it live - the point where all of the investment and hard work pays off.
At the same time as we are implementing your solution, we are training your employees. Read more about User Training.
Once your implementation has been installed and tested, Columbus IT is ready take it to the Live phase.
Next Step
- See how our industry expertise benefits your company
- Discover your business needs and how Columbus fills them
- Learn about the awards and achievements DIAMOND has made possible
- Contact us